IT Manager

Welcome to Farcana, a leading name in the AAA shooter gaming industry!
As a member of our dynamic and passionate team, you will part of a movement in general that main goal to redefine gaming experiences for millions across the globe. Based in the vibrant city of Dubai, our company stands at the intersection of innovation, art, and technology, driven by a relentless pursuit of excellence. We're not just creating games; we're creating worlds. The main focus on intricate gameplay, immersive storylines, and groundbreaking technology. Our team is heart of our mission, so ensuring that we`re attracting the industry's brightest minds. Together, as one unified team, we strive to build an environment where innovation thrives, creativity is celebrated, and every team member feels empowered to bring their authentic self to work. Welcome to a world of limitless possibilities. 

For which tasks (responsibilities)?

Infrastructure Management:

• Implement, maintain, and optimize IT Backoffice infrastructure (Windows Server, Linux servers, firewalls, business apps, email systems, google workspace).

• Manage Microsoft Active Directory, VPN, GitLab, Linux Ubuntu servers, Hetzner network and servers, centralized asset management (licenses and subscriptions), VMware, nginx, central logging and monitoring, access control.

• Oversee hardware and software asset management.

• Implement security tools - IDS/IPS , CloudFlare DNS and DDoS protection, anti-spam and anti-phishing solutions. 

Network Management:

• Ensure network reliability.

• Manage Hetzner network services and VPN connections (OpenVPN).

Project Management:

• Develop disaster recovery plans and backup solutions.

• Manage IT budgets and software licenses.

• Develop automations and integrations with the company’s SaaS services.

• Business process optimization and automation  

Communication and Leadership:

• Provide user support and technical guidance.

• Collaborate with stakeholders.

• Lead and mentor the IT team.

What kind of professional are we looking for?

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).

• 5+ years of IT management experience.

• Proficient in operating systems, network technologies, security tools, and virtualization (VMware, Proxmox).

• Experienced with Hetzner services, OpenVPN, Slack, Google Workspace administration via APIs or cli , and ClickUp automation.

• Strong problem-solving and communication skills.

• Ability to multi-task and work independently or in a team.

• English level: B2. Experience of communication with English speaking team. 

Why do we enjoy working here?

• An innovative project with no analogs in the market.

• Competitive salary.

• Flexible work schedule from 10:00 AM to 7:00 PM (GMT+04:00), with flexible breaks and schedules.

• 20 paid vacation days and 5 sick leave days.

• A startup spirit at the excellent team with passionate members and a toxicity-free environment.

• Participation in interesting and innovative projects.

• Opportunities for professional growth and development.

• Friendly and supportive team of like-minded individuals.